Contact Us

Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Perhaps a sign-up step at a non GamStop casino has changed, a payment method is no longer listed, or a bonus term reads differently from how we've described it. If so, our team would like to know.

What you can write to us about

• Corrections: details on a brand page that look out of date, such as verification requirements, deposit limits, withdrawal options or wagering conditions. A link or screenshot helps us check the change against the casino's own information.
• Feedback: explanations that felt unclear, comparisons you found useful, or topics you think we should cover in more depth.
• General site questions: how our pages are organised, where a piece of information comes from, or anything about the way the site works.

You can reach us by email at info@spookyboxclub.com. A short subject line, such as "Correction" or "Feedback", helps us send your message to the right person.

When to expect a reply

We read every message. We usually reply within a few working days. Corrections that need checking against a casino's terms can take a little longer, because we confirm the change before we update a page.

What we can't help with

We are an independent information site, not a casino operator. We cannot see, open or change anyone's casino account. We also can't process or chase deposits, withdrawals, bonus credits or account closures, and we can't step into disputes over verification or self-exclusion. For any of these, please contact the casino's own support team directly. Their details are normally shown in the site footer or the help section once you're logged in.

Your information

We only use the details you send to deal with your message. Our privacy policy explains how we store and handle that information.

This site is for adults aged 18 and over. If gambling is affecting you or someone close to you, free and confidential support is available from GamCare and BeGambleAware.